Safety is the product.
Peer-to-peer only works if everyone feels safe. Here's how P2P-Charging protects drivers, hosts, and equipment on every single session.
Verified community
Every host and driver completes ID verification before transacting. Suspicious accounts are blocked automatically.
Certified equipment
Hosts upload charger photos and ratings. We require IEC-compliant connectors and routine inspection reminders.
Secure payments
All payments are processed off-platform by a PCI-DSS provider. We never hold your card details.
Two-way reviews
Both parties rate each session. Low-rated accounts are reviewed by our Trust & Safety team.
Incident reporting
Report a problem in one tap from the booking screen. We respond to safety reports within 1 hour.
24/7 support
Real humans on WhatsApp and phone, available around the clock for active bookings.
Driver checklist
- • Confirm the host's address and connector type before you set off.
- • Inspect the cable for visible damage before plugging in.
- • Stay reachable on the in-app chat during your session.
- • Never share OTP codes — P2P-Charging staff will never ask for one.
Host checklist
- • Keep the charging bay well-lit and free of obstructions.
- • Test the charger weekly and log any faults in your dashboard.
- • Greet drivers in person when possible — community builds trust.
- • Use the in-app cancel-and-report flow for any no-show or misuse.
Need help right now?
For active-session emergencies, call our 24/7 line at +234 800 0P2P-Charging or email support@p2pcharging.com. If life or property is in danger, call local emergency services first.